We're terribly sorry this happened! Contact us via the support chat or email us at support@outloud.games. We'll do our best to restore your savefile!
Also, we would appreciate the details of how exactly it happened so we could fix it in further updates.
- How long have you been playing Idle Inn before?
- Did this happen after the event started?
- What's your device model?
- Which Inn you were at when this happened?
- Tell us more on how exactly this happened - did the game just start from Inn 1 right away or it tried to load your progress first?
- Did you try to complete the tutorial and see if maybe your cloud save will be downloaded from the cloud?
- Did you do anything with your device prior to this? (Update OS version, reinstall the game, reset device, etc.)
Thanks in advance for helping us to improve the game and fix the issues!